Double charged?

[Jon of iPwn]

I just bought TEW 2005, and I got my confirmation e-mail. Then about 10 minutes later I got the exact same e-mail again.

I won't be double charged will I? Is it normal to get two e-mails?

[Scott Vibert]

If you accidentally hit the button twice (or refreshed) the site may have put your order through twice. Simply contact Grey Dog Support with your real name and order IDs, and upon verifying the accidental double purchase they will ask Via Tech to issue a refund on the accidental purchase.

[Jon of iPwn]

Yeah I did the support form or whatever, waiting on a reply.

I ordered right through the game. I filled out my info and clicked purchase and it loaded and all...I never clicked anything twice.

[Tim Plum]

Did you send a support form directly to elicense? I didn't get any email overnight with this type of issue. send me an email tim@greydogsoftware.com with your order information and I'll check into it.

[Jon of iPwn]

I did. I got a reply saying that there was no double charge with my order # and info so I guess I'm alright.

Funny thing is I got three copies of that e-mail, a few minutes apart from eachother just like the order confirmation e-mail. I guess it's just a mailing problem that sends things multiple times maybe?

[Scott Vibert]

If they were all the same order ID you should be all set, it was probably a glitch on their end.