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-   -   Web Store Checkout Not Working (http://www.greydogsoftware.com/forum/showthread.php?t=549535)

DannieB 08-09-2020 10:21 AM

Web Store Checkout Not Working
 
Tried purchasing WMMA 5 and TEW 2020 but it wont let me check out. Is there something wrong on elicense.com 's end ?

skinsfan55 08-09-2020 02:28 PM

Oh good. It's not just me. I finally decided to get the full version of TEW 2020 and apparently all servers are down across the board. Oof.

Arlie Rahn 08-09-2020 03:02 PM

I just got off the phone with elicense and they are working on the issue. I’ll post here when it is fixed.

Arlie Rahn 08-09-2020 03:28 PM

OK, the webstore is back up!

skinsfan55 08-10-2020 03:55 PM

I think there still may be a problem. I tried to download the full game upgrade... it didn't work. I deleted the demo in an attempt to completely start fresh and download the full game... now when I double click on the TEW 2020 icon to start the game I get the task appearing in the task bar and it never loads... it just stays there.

I can't even get to the e license section now. What do I do?

Derek B 08-10-2020 05:04 PM

There is a fix for that in the Tech Support FAQ, it's usually the license being blocked by something on your computer, presumably your antivirus.

skinsfan55 08-10-2020 06:27 PM

Thank you. It seems to work now. I wonder why it let the demo through as well as elicense stuff the other day when the store was down and decided to be a pain today.


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