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deathofahero725 06-26-2017 09:05 PM

Issues with screen resolution..
I'm trying to run TEW 2010 on Windows 10 but its telling me "TEW could not load because screen resolution must be at least 1024 x 768" I already checked the resolution and its set at the max/recommended 1920 x 1080. Any help would be appreciated.

Adam Ryland 06-27-2017 03:32 AM

Moved to the correct forum.

It's almost impossible for the game to be incorrect when giving its screen resolution because it's literally counting the pixels available. However, just because your computer tells you you are using 1920x1080 doesn't mean you are because it doesn't take into account magnification or other effects.

The most likely cause of your issue is therefore that you have some kind of screen magnification in use, and therefore are actually using far less than the 1920x1080 that you have it set as. You would need to turn off the magnification to bring yourself back above the minimum game limit.

deathofahero725 06-28-2017 08:44 PM

Thanks Adam,

I checked my computers magnification settings and there is no magnifier in effect. Any other possible causes/solutions?

Adam Ryland 06-29-2017 03:37 AM

Any screen distortion effect would potentially count; when I mentioned screen magnification above, that was a general term rather than referring to the in-built Windows magnification tool. I don't use Windows 10, but I know it comes equipped with screen effects that are turned on by default, so if it's a new computer or you're not used to the operating system, they might be active - this is usually the cause with Windows 10, as I remember we had this problem reported a lot when it first came out and people upgraded. Also, anything that would be related to sight issues, for example text readers or enlargers, would also potentially impact your resolution.

RamonTaxia 09-24-2018 03:51 AM

Issues with screen resolution
After used option full screen mode, apper black screen. What should I do? I have laptop with windows 7. Thanks for answer.

Adam Ryland 09-24-2018 05:33 AM

Please upload a screen shot as it is not clear what you are seeing from your description.

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