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  #1  
Unread 08-09-2020, 10:21 AM
DannieB DannieB is offline
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Join Date: Jun 2020
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Default Web Store Checkout Not Working

Tried purchasing WMMA 5 and TEW 2020 but it wont let me check out. Is there something wrong on elicense.com 's end ?
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  #2  
Unread 08-09-2020, 02:28 PM
skinsfan55 skinsfan55 is offline
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Oh good. It's not just me. I finally decided to get the full version of TEW 2020 and apparently all servers are down across the board. Oof.
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  #3  
Unread 08-09-2020, 03:02 PM
Arlie Rahn Arlie Rahn is offline
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I just got off the phone with elicense and they are working on the issue. I’ll post here when it is fixed.
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  #4  
Unread 08-09-2020, 03:28 PM
Arlie Rahn Arlie Rahn is offline
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OK, the webstore is back up!
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  #5  
Unread 08-10-2020, 03:55 PM
skinsfan55 skinsfan55 is offline
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I think there still may be a problem. I tried to download the full game upgrade... it didn't work. I deleted the demo in an attempt to completely start fresh and download the full game... now when I double click on the TEW 2020 icon to start the game I get the task appearing in the task bar and it never loads... it just stays there.

I can't even get to the e license section now. What do I do?
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  #6  
Unread 08-10-2020, 05:04 PM
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Derek B Derek B is offline
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There is a fix for that in the Tech Support FAQ, it's usually the license being blocked by something on your computer, presumably your antivirus.
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  #7  
Unread 08-10-2020, 06:27 PM
skinsfan55 skinsfan55 is offline
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Thank you. It seems to work now. I wonder why it let the demo through as well as elicense stuff the other day when the store was down and decided to be a pain today.
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