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Unread 06-30-2006, 02:45 AM
Adam Ryland Adam Ryland is offline
GDS Developer
 
Join Date: Sep 2004
Posts: 9,263
Exclamation FAQ \ Common Problems

If you are using a modern version of Windows (such as Vista or Windows 7), please make sure that you are running the game in administrator mode. If you aren't you will get crashes as the game will not have permission to access files which will therefore prevent it from working correctly. It will also cause files and folders to disappear and generally misbehave. Please note that just because you are the owner of the computer, the sole owner, or your account is set to admin does NOT mean you are automatically running the game in admin mode - you MUST right click on the game's icon and specifically choose to run under admin mode. If you are playing via a Shortcut, you do this via Properties -> Advanced -> Admin mode (tick).

"I'm have a problem with my elicense..."

Please see the E-License support section, below.

"When loading the game I get a message saying Unexpected Error..."

Check if your display settings are set to 32bit. If they are, change them to 16bit.

"When I try to load the game I get: The application failed to initialize properly (0xc0000005). Click on OK to terminate application."

Disable your DEP (Data Execution Prevention):
1. Right-click on "My Computer"
2. Select "Properties"
3. Click on the "Advanced" Tab.
4. Click on the Performance "Settings" Button
5. Click on the "Data Execution Prevention" Tab
6. Select the "Turn on DEP for essential Windows programs and services only"

"When I try to load the game I get the hour glass, but it only lasts a few seconds and nothing happens..."

See this thread.

"I can only see part of the screen \ the screen looks weird..."

Right click on your Desktop -> Properties -> Settings, and alter your screen resolution to a bigger one if you can't see all the game. Alternatively, if that doesn't work, go to the same Settings menu, but click Advanced. You will see a place to set your DPI, make sure it is 96.

"How do I unlicense the game? \ Can I have it on more than one PC?..."

You can have the game itself on as many PCs as you want, but it can only be licensed on one at any point in time. Once again, it is important to keep your license code and order details safe, as otherwise you will have problems moving your license.

To unlicense, go to Window's Control Panel, and into the ELicense folder. Highlight the Wrestling Spirit license, and click Unlicense. Make sure you are connected to the Internet before doing this so that your license will be correctly returned to the servers.

To license elsewhere, simply run a copy of the full game, and fill in the license code when prompted.

"I cannot seem to unlicese the game, I can't access the Elicense Control Panel..."

Try downloading and running this tool.

"When trying to play the game, I get Runtime Error 429 or Runtime Error -2147024770 (8007007e)..."

First uninstall then reinstall the game, in case it didn't finish installing the DLL files correctly the first time. If that doesn't work, click Run from your Windows Start menu, and type:

Regsvr32 scrrun.dll (and press enter)
Regsvr32 dx8vb.dll (and press enter)
Regsvr32 ovscombo2d.ocx (and press enter)
Regsvr32 ovsbooleancontrols.ocx (and press enter)

You should now be able to play the game.

I got install error "File size expected=24706418, size returned=256598"

This means you did not download the full file, you only got part of it. This is normally because your connection cut out before your computer could finish.

E-License: Frequently Asked Questions

The Basics

ELicense is the software that protects the game from piracy. When you purchase the game you are given a license code; this unlocks the game and allows you to play it. You should keep these details safe and never give them out to anybody (other than Grey Dog's Scott Vibert if it is necessary for technical support).

Please note that:

1 - You get one license per purchase

2 - Each license can be used on multiple machines but can only be active on one PC at a time

3 - The license is a separate item to the game; uninstalling the game does NOT remove the license, that can only be done through unlicensing.

Frequently Asked Questions

"How do I move my license from one computer to another?"

You must first unlicense the game from the original computer (see next question), then you simply run the game on the new computer and give your license code when prompted.

"How do I unlicense the game?"

To unlicense, go to Window's Control Panel, and into the ELicense folder (if you are using Vista you may have to switch to "classic view" in order to see the folder). Highlight the license, and click Unlicense. Make sure you are connected to the Internet before doing this so that your license will be correctly returned to the servers.

If you cannot access the ELicense folder, you can use the command prompt method to unlicense it. Create a folder called Test on your hard drive and copy and paste WreSpi2.exe and elicen40.dll from your normal WreSpi folder into it (WreSpi.exe if you are playing the first version). Go to your Windows Start menu and select Run. Then type "cmd" (without the quotation marks) and press enter. You will see a command prompt. Type

Code:
"C:\Test\WreSpi2.exe" -unlicense
This will unlicense the game. Notice that there is a space after the final quotation mark, and that there is no space between the dash and the word "unlicense".

Alternatively, you can do the same thing as above in a slightly different way:

Quote:
- Right-click on the shortcut you use to launch the game.
- Go to properties
- Go to the target box and at the end of the current entry add: -unlicense
- Press apply and OK to exit
- Double click to launch the game. You will see the order ID and below there will be a box you can use to unlicense.
"I am being told that my license cannot be activated as it is already in use?"

This means that your license is still active on another computer. The most common cause of this is that the license was automatically installed on the computer where you purchased the game. You need to unlicense it before continuing.

"I had a hard disk crash \ my computer got wiped, what happens to my license?"

Your license has been "locked" onto that machine. You will need to contact Scott (address at the bottom of this FAQ) to have it unlocked.

"How do I license the game on a computer with no Internet access?"

You can license it on a computer without internet access using a text based license. Install the game on the computer without internet access, when you go to license the game it will give you an option for offline licensing. Follow the on screen instructions, of course you will need a computer with internet access to go through the procedure, however you won't need internet access on your laptop.

"I have read through the FAQ and have not been able to solve my issue."

All licensing issues are handled by Grey Dog Software's Scott Vibert (Scott@greydogsoftware.com). Please contact him by e-mail or private message, giving him details of your problem.
__________________
Adam Ryland
Designer of TEW, WMMA, WreSpi, and Comic Book Hero
adamryland@hotmail.com

Last edited by Adam Ryland : 10-09-2016 at 01:26 PM.
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